At ACE, we use Clik Business Management – this allows for same day reporting and quotations with our customers also able to access our system directly.
Our clients can also access our Clik 4 Service Support System for reviewing:
Parts awaiting status
Engineering field service reports
Planned maintenance schedules
Clik 4 Service Support System also holds all our site and customer profiles including:
SLA (Service Level Agreements)
KPI (Key Performance Indicators)
Plant and equipment details
The benefits of this include:
Engineers equipped with handheld PDA’s
Jobs can be sent electronically
On site data capture
Electronic Job Sheets
Easy access to internal records on equipment with recurring faults
Produce on site health & safety documentation
If you are having problems with any of your air conditioning or refrigeration equipment, contact our helpdesk on 0141 556 7691 or by emailing firstname.lastname@example.org .
Or simply get in touch to arrange a free site visit to evaluate your maintenance requirements.